Privacy Policy
Last updated: December 26, 2025
1. Information We Collect
We collect information you provide directly to us, including:
- Account information (name, email address, university affiliation)
- Profile information (bio, profile photo)
- Listing information (property details, photos, pricing)
- Booking and transaction information
- Communications between users
2. How We Use Your Information
We use the information we collect to:
- Verify your student status and university affiliation
- Facilitate bookings and payments
- Communicate with you about your account and bookings
- Improve and personalize our services
- Ensure platform safety and security
3. Information Sharing
We share limited information with other users to facilitate bookings. Hosts can see guest names (first initial and school) and booking details. Guests can see host profiles and property information. We do not sell your personal information to third parties.
4. Data Security
We implement appropriate security measures to protect your personal information. Payments are processed securely through Stripe. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Your Privacy Choices
You have control over your information:
- Update your profile information at any time
- Control notification preferences
- Request deletion of your account and data
6. Cookies and Tracking
We use cookies and similar technologies to maintain your session, remember your preferences, and improve our services. You can control cookie settings through your browser.
7. Student Privacy
We are committed to protecting student privacy. We only verify that your email belongs to a partner institution and do not access your academic records or other educational information.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@studentstays.com