Refunds

Learn about our refund process and how to get your money back

How Refunds Work

1. Request

Cancel booking or report an issue

2. Processing

We process within 24 hours

3. Received

5-10 days to your account

To request a refund: 1. Go to your Trips page 2. Select the booking in question 3. Click "Cancel Booking" for cancellation refunds, or 4. Click "Report Issue" for problem-related refunds 5. Follow the prompts and provide any required information For cancellations, refunds are calculated automatically based on the property's cancellation policy.

Can't find what you're looking for?

Contact Support