Hosting on Roomeru

Our listing process walks you through everything:

1. Property type: Entire place, private room, or shared room
2. Location: Enter your address (we only show approximate location until booking)
3. Details: Bedrooms, bathrooms, maximum guests, amenities
4. Photos: Upload high-quality images (we recommend at least 5)
5. Pricing: Set your nightly rate, cleaning fee, and discounts
6. Availability: Block dates when you're not available

Currently regulated cities include:

If your property is in one of these cities, the minimum stay is automatically set to 30 nights. You cannot accept shorter bookings.

What you set:

• Nightly rate: The base price per night
• Cleaning fee: One-time fee to cover cleaning costs
• Monthly discount: Percentage off for stays of 28+ nights
• Minimum stay: 1 night or higher (30+ in regulated cities)

What we add:

• Guest service fee: ~10-15% added to the guest total
• Host service fee: ~3% deducted from your payout

Security deposits:

You can set a security deposit amount. This is collected from guests and refunded after checkout unless you file a damage claim with evidence.

Note for MA/NY/CA properties: Due to state deposit regulations, we may use alternative protection methods (card authorization holds or embedded coverage) for mid-term stays.

Short stays (upfront payment):

• Guest pays full amount at booking
• Funds held until checkout + cancellation window
• You receive 85% (after our 15% platform fee)

Mid-term stays (monthly billing in MA/NY/CA):

• Guest pays first month at booking
• Subsequent months charged automatically
• Pay when collected: You receive payment after each successful charge
• If a payment fails, we notify you and retry for 3 days

What you receive:

Your payout is the booking total minus the host service fee (~3%). For a $100/night booking over 10 nights:

• Booking total: $1,000
• Host service fee (3%): -$30
• Your payout: $970

Booking types:

• Instant Book: Guests book immediately without your approval
• Request to Book: You review and approve each request

If you need to cancel:

Host cancellations result in a full refund to the guest. Avoid cancelling on guests—it hurts your reputation and may result in penalties for repeated cancellations.

Early termination (mid-term):

If a guest leaves early during a mid-term stay, they owe rent through their notice period (30 days). If you re-let the property before the notice period ends, their obligation stops at the re-let date.

You should:

• Relist the property within 48 hours of vacancy
• Accept qualified applicants at a reasonable rate
• Record the re-let date in your dashboard so the guest's refund adjusts accordingly

If a guest damages your property:

1. Document everything: Take photos and videos
2. File a claim: Go to Bookings → File Damage Claim within 7 days
3. Itemize damages: List each item with cost estimates
4. Upload evidence: Attach photos, receipts, or quotes
5. Wait for review: We'll review and deduct from the security deposit

Important: Security deposits can only cover actual damages with documentation. They cannot be used as a penalty for early termination or cancellation.